Workforce Development

Libraries can support patrons with job searching by sharing a variety of online tools for resume writing, cover letters, and interview preparation. For those new to the process or needing a refresher:

• Creating Resumes
• Developing Your Resume
• Crafting Your Cover Letter
• Interviewing Skills

Additionally, patrons may benefit from free Microsoft Word resume templates and the Job Center of Wisconsin’s resume builder (free account required).

Libraries can help job seekers and employers by sharing reliable job search and hiring resources. The Wisconsin Job Center connects employers with talent and offers statewide job listings and career services, while sites like Indeed, ZipRecruiter, Glassdoor, and LinkedIn support both job searching and recruiting. Using a mix of state and national job boards helps employers reach candidates and helps job seekers find opportunities.

The Wisconsin Department of Workforce Development Unemployment Insurance (UI) website is the official place to apply for unemployment benefits and file weekly claims. Assistance is available in English, Spanish, and Hmong.

The Claimant Handbook includes key information about eligibility, legal rights, and the steps required to apply for and maintain benefits, including weekly tasks needed to receive payments.

If factors like age, citizenship status, disability, or a criminal record create challenges in a job search, the resources below can help.

 Age

Minors

• Job Center of Wisconsin – Youth Employment – Explains Wisconsin child labor laws and work rules for minors, and includes resume and interview tips for teens and young adults.
• Wisconsin Department of Workforce Development – Employment of Minors and Work Permits – Provides information about age restrictions, work permits, and legal requirements for working under age 18.

Age 50+

• AARP Work and Jobs – Offers job search tools and career guidance designed for older workers ages 50 and up.
• Job Center of Wisconsin – Older Worker Toolkit – Provides job search resources, training information, and practical guidance to help older adults explore career options and connect with employment support.

Disability

• AskEARN – Job-Seeker Resources – Lists organizations and federal programs that support job seekers with disabilities, including workplace accommodations and employment services.
• Think Ability Wisconsin – Connects employers and job seekers with disabilities to resources, training, and support to promote inclusive hiring and workplace success.
• Wisconsin Division of Vocational Rehabilitation – Helps people with disabilities prepare for, find, and keep employment through career planning, training, and support services.

Newcomer Status

• Forward Service Corporation – Refugee Services – Provides job readiness training, career coaching, job placement support, and connections to community resources for eligible refugees and newcomers.
• United States Citizenship and Immigration Services – Working in the United States – Explains how non-citizens can legally work in the United States, including work authorization requirements and steps to obtain permission to work.
• Wisconsin Department of Children and Families – Refugee Services – Shares information on employment and self-sufficiency programs that help eligible newcomers access job training, placement support, and career resources in Wisconsin.

Justice-Involved Individuals

• University of Wisconsin–Madison Division of Extension – Reentry Ready Resources – Offers employment-focused financial guidance and tools to help people with criminal records prepare for work, manage money, and build stability during reentry.

Job Center of Wisconsin – WisJobsforVets
Connects veterans and eligible spouses to priority job search services, career resources, and employment support through Wisconsin’s statewide workforce system.

WI DWD – Veteran Employment Services
Provides veterans with job search support, training resources, and one-on-one assistance through local Job Centers, and helps employers recruit and hire veteran talent.

Wisconsin Department of Veterans Affairs (WDVA)
Offers information on state benefits, services, and support programs for Wisconsin veterans and their families, including healthcare, education, and housing resources.

U.S. Department of Veterans Affairs
The official federal portal for veterans and their families to access benefits and services, manage healthcare, and apply for programs such as disability compensation, education, and housing assistance.